FAQ

When will I hear from you?
Please allow us 24 hours to get back to you. If you email Friday evening through Sunday, please allow us until the next business day to respond.

How do I download my purchases?
You can log in to your account and click on your order number. There is a link to download that order. If your order is missing a link, please email us. If you do not hear from us in 24 hours, please email us again. Emails that are sent on Friday evening through Sunday will be responded to the following business day.

Why can't I log in?
If you are having trouble logging in please double check for the activation email. If you did receive that and you still can't log in please email me at support@sprinkledink.com PLEASE CHECK YOUR SPAM OR JUNK FOLDERS FOR THESE.

File type?
All digital files are high resolution 300 dpi .png format. You will need software to use these files. You can find free software online.

Licensing
You do not need a license to purchase our files. Our files come with a Personal and Limited Use Small Business license. You may use our designs to create finished items for personal use or for sale in your small business. Small Business is classified as less than 100 prints of one design. Anything over 100 prints (but no more than 500) you must purchase our Extended Use License for each design.

You MAY produce READY PRESS SCREEN TRANSFERS of Sprinkled Ink designs for resale by purchasing our Extended Use License for each design printed. 

Terms of Use
Sprinkled Ink design files MAY NOT be shared, copied, altered, edited, or modified and digitally redistributed and/or sold in any format. Sprinkled Ink designs MAY NOT be shared, transferred, redistributed and/or sold in their original design format, or any other format. Our designs are not classified as clip art elements. You MAY NOT alter, edit, or modify in ANY way, to include color changes, or pattern changes to a finished product. You MAY adjust the size of a design depending on your needs, and you MAY add names/monograms/words to a purchased design on your finished product. 

Sprinkled Ink design files are not to be used to create embroidery designs for personal use or resale business. 


Sprinkled Ink reserves the right, in its sole discretion, to change the Terms of Use. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review our Terms of Use to stay informed of our updates.

Copyright
All Original Artwork and Rights are ©Sprinkled Ink


Due to the electronic nature of this listing, ALL SALES ARE FINAL. Please CAREFULLY read the listing description and Sprinkled Inks shop policies before purchasing.